Frequently Asked Questions

No. We are 100% cat-only — no barking, no dog smells, no mixed kennel stress.

FVRCP vaccines are required for all boarding guests so every cat shares a safe, disease-free environment. Bring written proof from your veterinarian to your first visit (and keep it on file for return stays). If records are missing or expired, call us at (949) 582-1732 before drop-off so we can help you get sorted — we cannot board without current FVRCP documentation.

Nightly rates move with season, suite type and demand — the live reservation system always shows exact current pricing.

Yes — bonded cats from one household can share a Double or Triple Suite. Cats from different homes never mix.

Yes — oral meds, insulin and supplements on your cat's schedule, administered by trained staff.

Weekly SMS photo updates come standard, and you can call anytime for a check-in.

Climb or hide, watch the bird aviary, solo sessions in our 3 extra-large play pens, rest in a private suite.

We monitor eating, litter habits and behavior daily and have an on-call veterinary support pathway.

Yes — we encourage a tour of the suites and play pens before your cat's first stay. Call (949) 582-1732.

Grooming is quoted by service and coat condition. Quoted at booking — call for planning ranges.

Most full grooms take 1.5–3 hours depending on coat condition and temperament. Quick services usually take under 30 minutes.

Never. We use gentle handling, calm rooms and breaks instead. If a cat is too stressed to groom safely, we'll stop and recommend a plan with your vet.

No. Cats are towel- and hand-dried with low-noise dryers only when tolerated — never cage dryers.

Yes — from Persians and Maine Coons to Sphynx. Every service starts with a hands-on assessment.

Yes — nail trims, ear cleaning and teeth brushing are available as walk-ins. Call ahead to check availability.